This Privacy Statement applies to the use and processing of Personal Information collected and used by James Coker Land Sales and Planning Ltd (JCLSP).

We want to ensure that you receive adequate information about our collecting and processing of your personal data, including such information we are obliged to inform you about according to applicable personal data protection regulations including:

The EU Regulation No. 2016/679 the General Data Protection Regulation (“GDPR”). James Coker Land and Development is a data controller within the meaning of the GDPR and we process personal data.

The website,, is provided and controlled by JCLSP our registered address at Henmarsh House, Barton-on-the-Heath, Gloucestershire GL56 0PY (hereinafter referred to as “we”, “us” and “our”).

By using James Coker Land Sales and Planning website and/or mobile applications or otherwise providing your Personal Information to James Coker Land Sales and Planning, you agree to the collection, use and sharing of your information in accordance with this Privacy Policy.

Personal information is information, or any combination of separate pieces of information, that could be used to identify you.

Please read this Privacy Statement carefully and if you have any questions in respect of this statement or our use of personal data, you can contact our appointed Data Protection Officer by email on or by phone (01608 638 061) or by letter to the Data Protection Officer at James Coker Land Sales and Planning, Henmarsh House, Barton-on-the-Heath, Gloucestershire GL56 0PY

We are committed to protecting information that identifies or is capable of identifying an individual (“personal data”) that we collect, use and/or have access to. We have implemented what we believe are appropriate technical and organisational security measures to protect this personal data against unauthorized or unlawful processing and against accidental loss, destruction or damage

This Privacy Policy relates to our use of any personal information we collect from you via the following online services:

  • James Coker Land Sales and Planning website (
  • Social media content on other websites;
  • It also relates to our use of any personal information we collect through other means, such as email, in person or other third party sources.

Information we collect and how we use it

Information we collect when you visit our site:

We use cookies and other technologies to collect information when you visit our site. The following are examples of information we may collect with these technologies:

  • Information about your device browser and operating system.
  • IP address
  • Web pages you view
  • Links you click
  • James Coker Land Sales and Planning emails you open

Information we collect from other sources: We may obtain information about you from other sources, including publicly available sources, such as the Land Registry, social media platforms or referral agents, etc. Examples of information we may collect from other sources are:

  • Name.
  • Postal address.
  • Email address.
  • Date of birth.
  • Income level.
  • Publicly observed activities or information made available by you to the public, such as blogs, videos, internet postings, and user generated content.

Cookies and Other Technologies:

James Coker Land Sales and Planning and our third-party service providers use a variety of technologies to assess how our site is used. Some technologies we may use include the following:


A cookie is a small file placed on your device when you visit a site that can be understood by the site that issued the cookie. We use the information collected by cookies to assess how our site’s content and how it is used. You can accept or decline cookies through your browser settings. To learn more, please look at the cookie settings available in your specific web browser(s). Please note, however, that without cookies you may not be able to use all of the features of our site, other websites and online services.

Other Technologies

In conjunction with gathering information through cookies, web beacons and Javascript, our web servers may log information such as your device type, operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. We also may record information such as the address of the web page that referred you to our Site and the IP address of the device you use to connect to our Site. We may log information about your interaction with the Site, such as which pages you visit. To control which web servers collect information by automated means, we may place tags on our web pages called “web beacons,” which are small files that link web pages to particular web servers and their cookies. We also may send instructions to your device using JavaScript or other computer languages to gather the sorts of information described above and other details about your interactions with our Sites.

We may use third-party web analytics services on our Sites, such as those of Google Analytics. These service providers help us analyse how visitors use the Site. The information obtained for this purpose (including your IP address and other information collected by automated means) will be disclosed to or collected directly by these service providers. To opt out of Google Analytics for this site, click the link below:

Opt out of Google Analytics for this site.

The providers of third-party plug-ins and widgets on our Site, such as embedded videos and social media sharing tools, may use automated means to collect information regarding your use of the Site and your interactions with the plug-ins and widgets.

Landownerships: we may collect information about where you live and land you own from publically available sources, for instance The Land Registry or Electoral Roll or Local Authority websites such as Planning Portals.

We use this information:
  • to enable us to supply and charge for professional services if you are our client.
  • to fulfil our obligations under relevant laws and particularly those relating to money laundering (e.g. Money Laundering, Terrorist Financing and Transfer of Funds (Information on the Payer) Regulations 2017).
  • to comply with professional obligations to which were are subject as members of the Royal Institution of Chartered Surveyors.
  • to use in the investigation of customer complaints where required by The Property Ombudsman, in defence of potential complaints, disciplinary or legal proceedings.
  • to assess whether or not the land or property you own might be suitable for development (or redevelopment) for residential or other uses and to be able to contact you, with a view to introducing our services and explaining the development opportunity.

When you contact us by e-mail with a comment or questions we will retain and use such information in order to respond to your request. You may be asked for further information that identifies you, such as your name, e-mail address, telephone number and country for the purpose of being able to answer your questions etc.

We might also request other information, which might be needed to reply to your request. It is always optional for you what information you choose to provide us with. However, please note that in case we do not have sufficient information to process your request, then it might have as a consequence, that we will not be able to accommodate your request.

The Legal basis for this processing is GDPR art. 6(1) (f) our legitimate interests namely in providing our services, performance of our contract with you and establishing, exercising and/or defending legal claims.

Please be assured that we will not sell or rent your personal data to third parties for them to be able to use your personal data for their own direct marketing purposes,

Your Personal Information may be shared with and processed by our associated companies, introducers, intermediaries and agents with a view to providing services as above.

Your information may be disclosed when we believe in good faith that the disclosure is:

  • required by law;
  • to protect the safety of our employees, the public/property;
  • required to comply with a judicial proceeding, court order or legal process; or
  • in the event of a merger, asset sale, or other related transaction; or
  • for the prevention or detection of crime (including fraud).

We may share your information with regulatory bodies in the UK or if applicable, overseas, (directly or via shared databases) to prevent and detect fraud.


We are committed to protecting the confidentiality and security of the information that you provide to us and we put in place appropriate technical, physical and organisational security measures to protect against any unauthorised access or damage to, or disclosure or loss of, your information.

How to find out what information we hold about you

Your personal data will be held by us and kept in a form, which permits identification of you for no longer than is necessary for the purposes for which the personal data is collected and legitimately processed. This implies that we will keep and process your personal data as long as we are providing services to you and also keep it afterwards for as long as would be needed for the settlement of any potential disputes that may be raised afterwards or as long as the law otherwise provides for. Thereafter, we will either delete your personal data or anonymise it so that it no longer can be used to identify you.

We will delete any information, which according to our reasonable assessment seems to be inaccurate or out of date by reason of the time elapsed since it was collected or by reason of any other information in our possession.

If you provide us with a written request, we will also erase or anonymise your personal data without undue delay, unless we have a valid legal ground to continue to keep your personal data

You have the right to request a copy of all the personal information we hold about you in a Subject Access Request. To do this, simply write to us at the address below enclosing a cheque for £10.00 payable to James Coker Land Sales and Planning to cover our administrative costs in dealing with your request. We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

You have the right to have inaccurate personal data about you rectified, and, taking into account the purpose of the processing, to have incomplete personal data completed.To the extent that the legal basis for the processing is your consent, you have the right to withdraw from that consent at any time.

In case you withdraw from a consent given, then we will cease to process your personal data, unless and to the extent the continued processing is permitted or required according to the applicable personal data regulation or other applicable laws and regulations. The withdrawal from your consent will in no event affect the lawfulness of processing based on consent before its withdrawal.

If you refrain from providing required consents, or later on withdraw from the consents, it might have as a consequence that you may not be able to benefit from some of the service offerings provided by us.

You may always lodge a complaint with your local data protection supervisory authority. The data protection supervisory authority in United Kingdom is

The Information Commissioner’s Office, Water Lane,Wycliffe House, Wilmslow, Cheshire, SK9 5AF, United Kingdom

We do our best to ensure that we protect your personal data, keep you informed about how we process your personal data and comply with the applicable data protection regulation. In case you are not satisfied with the processing and protection of your personal data or the information you have received from us, then we urge you to inform us in order for us to improve. Please also do not hesitate to contact us, if you want to make use of your rights.

We may provide links to third party websites. These linked websites are not under our control, and we therefore cannot accept responsibility or liability for the conduct of third parties linked to our websites. Before disclosing your personal data on any other website, we advise you to examine the terms and conditions of using that website and its privacy policies.

Changes to this Privacy Policy

We may amend this Privacy Policy from time to time for example, to keep it up to date or to comply with legal requirements. You should regularly check this Privacy Policy for updates. If there will be any significant changes made to the use of your personal information in a manner different from that stated at the time of collection, we will notify you by posting a notice on our Website.

How to contact us

For any questions or concerns relating to this Privacy Policy or our data protection practices, or to make a subject access request, please contact us at:


Phone: 01608 638 061

or by letter to the Data Protection Officer at James Coker Land Sales and Planning, Henmarsh House, Barton-on-the-Heath, Gloucestershire GL56 0PY